- A simple, public headline price, a 14-day trial with no card, and a 90-day money-back guarantee on Fin.
- The AI and the helpdesk are one product, with procedures, simulations, regression tests and QA already built.
- A large published track record: 30,000+ Intercom customers, named case studies, and a startup programme at 93% off in the first year.
Aqvitus and Intercom Fin
Fin is the most-proven AI agent on this list, and it bills by the outcome — with an outcome counted when the customer does not ask for more help. Aqvitus bills by the conversation the AI handled, counted once however it ends, and never treats silence as a result.
Every Intercom Fin figure on this page is as listed on their site on 29 September 2026.
- The AI is charged
- per AI conversation — counted once, however it ends
- per Fin “outcome” — and their FAQ counts one when the customer does not ask for more help after Fin replies
- What that costs
- $0.30, $0.25 or $0.20 after the plan’s allowance
- $0.99 an outcome, and $9.99 for a sales qualification
- The base price
- $49, $249 or $749 a month, with 2, 6 or 20 people included
- Intercom seats from $19 to $139 per seat a month, depending on the plan, the billing period and a price test running on their own pricing page
- Trial
- 14 days of Team, no card
- 14 days, no card
Intercom Fin figures as listed on their site on 29 September 2026.
What Intercom Fin does well
An AI agent with its own models, sold by the outcome, that runs on Intercom’s helpdesk or on someone else’s.
When Intercom Fin is the better choice
If you want the most-proven AI agent on the market, an app marketplace and a vendor your investors have heard of, Fin is the safe shortlist entry. Aqvitus is newer and smaller.
What each of us counts
The base price is only half the bill. The other half is the unit — and the two products below do not count the same thing.
Aqvitus
per AI conversation — counted once, however it ends
$0.30, $0.25 or $0.20 after the plan’s allowance
$49, $249 or $749 a month, with 2, 6 or 20 people included
Intercom Fin
per Fin “outcome” — and their FAQ counts one when the customer does not ask for more help after Fin replies
$0.99 an outcome, and $9.99 for a sales qualification
Intercom seats from $19 to $139 per seat a month, depending on the plan, the billing period and a price test running on their own pricing page
Their unit is a judgement about how a conversation ended, so a customer who simply wandered off is billed as a success. Ours is a fact about what happened: the AI worked on this conversation, once. That is also why Aqvitus can keep confirmed and assumed resolutions apart in its reports without a commercial reason to blur them.
No per-resolution fees. And our reports never count a customer going quiet as a success.
Where Aqvitus is different
Silence is not a success here
Their FAQ counts an outcome when the customer does not ask for more help. Aqvitus separates a resolution it confirmed from one it only assumed, keeps the two apart in every report, and charges for neither.
You see the action before it happens
Aqvitus holds every action the AI proposes, checks it against rules you wrote, and shows a person the draft. The lane — Auto, Draft or Route — is on the conversation, so you can see which conversations the AI is handling alone.
One bill, not five meters
Their total is seats plus outcomes plus $9.99 qualifications plus per-channel usage plus add-ons. Aqvitus is a plan price with people and AI conversations included, and one rate for anything over.
Voice is in the plan
Fin Voice is custom-priced and, as listed, available to selected customers working with their sales team. On Aqvitus, voice is on Team and up with 250 minutes included, a published overage and a cap you set.
Side by side
Aqvitus prices in full are on our pricing page. Intercom Fin's were read from their own site.
| Product | What the base price buys | How the AI is charged | What the AI costs | Trial |
|---|---|---|---|---|
| Aqvitus | $49, $249 or $749 a month, with 2, 6 or 20 people included | per AI conversation — counted once, however it ends | $0.30, $0.25 or $0.20 after the plan’s allowance | 14 days of Team, no card |
| Intercom Fin | Intercom seats from $19 to $139 per seat a month, depending on the plan, the billing period and a price test running on their own pricing page | per Fin “outcome” — and their FAQ counts one when the customer does not ask for more help after Fin replies | $0.99 an outcome, and $9.99 for a sales qualification | 14 days, no card |
Scroll the table sideways to see every column.
Every figure for Intercom Fin is as listed on their site on 29 September 2026. Prices change; check theirs before you decide. Aqvitus prices are on our pricing page.
See the platform
The three lanes, rules checked before any action, and the eight modules a support team uses.
See the platformFive channels, one inbox
Chat, email, SMS, voice and RCS, with the same AI and the same rules on each.
See the channelsOur pricing in full
Four plans, what counts as an AI conversation, voice and its cap, and every line of the comparison.
See pricing
AI First. Human Always.
Put the AI in front of every conversation, and keep your team in charge of everything that matters.