Talk to us

One address for everything — a question before you sign up, something not working, self-hosting, bringing your own AI keys. There is no form to fill in.

The quickest answer to most questions is your own conversations, so the trial is first on purpose.

Write to us

Sales, support, security questions and enterprise — all the same address. Write in whatever language you would rather use.

Whatever it is, write to the same place

No routing menu, no ticket category to guess at.

Thinking about it

Ask whether Aqvitus does the thing you need before you spend an afternoon finding out. If you would rather just look, a trial opens a workspace of your own and you can put the chat on your site and talk to your own AI.

Start your trial

Already using it

Something is not behaving, a rule is not matching the way you read it, an email domain will not verify. Tell us which workspace and which conversation and we can look at the same thing you are looking at.

Enterprise and self-hosting

Running Aqvitus in your own environment, bringing your own model keys or your own carrier account, single sign-on and SCIM, a custom plan. Same address — say what you are trying to run and we will tell you straight whether it fits today.

Where it can run

Why there is no form

A form on a page like this one usually does two things, and neither of them is answering you.

It hides the address so a reply has to come from somewhere you cannot write back to, and it hands what you typed to a third party on its way. We would rather you had the address, kept your own copy of what you sent, and could forward the thread to a colleague.

So: one mailbox, in plain text, with a button that puts it on your clipboard. The message beside this one is the shape that gets answered in a single round — the workspace, the channel, what you expected and what happened instead.

A message that gets answered in one round
To
support@aqvitus.com
Subject
Refund rule is holding actions I expected it to let through

Workspacenorthwind-supply

ChannelChat

What I expectedAn $18 refund to go out on its own — our rule holds anything over $25.

What happenedIt went to Draft and waited for an approval.

Where to lookThe conversation with Mara Ellis, Monday around 2:11 pm.

No card numbers, passwords or recovery codes. We never need any of them, and we will not ask.

Possibly already answered

Four pages that between them cover most of what arrives in the mailbox.

What a plan costs, and what counts

Every plan, what an AI conversation is, what happens when you go over, and what voice minutes cost.

How your customers’ data is handled

Workspace isolation, per-workspace keys, personal data kept out of prompts and logs, and the audit ledger.

What the platform actually does

The three lanes, the rules that decide before any action, and every module in the console.

How it compares

Aqvitus beside Intercom Fin, Zendesk, Freshdesk, Tidio and LiveChat, with their prices as listed.

Aqvitus

AI First. Human Always.

Put the AI in front of every conversation, and keep your team in charge of everything that matters.